Hoodie Heaven is an Online Retailer operated by Funky Penguin Ltd in the UK but shipping Worldwide!
We are passionate about Personalised gifts, Pop Culture, Gadgets, Gaming and Geek so we understand the type of designs you want to purchase from us!
Here are some of the great reasons to buy from us!
1 - Massive range of product / design choice!
2 - Great range of Pop Culture, Geek and gaming clothing all in one place!
3 - Every order is shipped within 48 hours Mon-Fri to get to you safe and sound!
4 - Spend £50 or over and get Free Tracked Shipping in the UK!
5 - Overseas customers can also enjoy Free Shipping with £75 spend!
6 - 60 Day Money back Guarantee on every item!
Every order is shipped carefully in postal heavyweight mailing bags and boxes, packaged to arrive to you safely!
We have taken great care to ensure the most important part of ordering form us is 100% guaranteed!
Heres how we handle your orders -
1 - Delivery of Stock - All incoming deliveries are checked off and checked for damage. Only then once checks passed do we scan the stock into our inventory and assign to the warehouse.
2 - Stock is then weighed and given a unique Barcoded location in the distribution centre.
3. When you place your order it is pulled directly and quickly into our warehouse management system. Remember if you order before 2.30pm Monday to Friday it will ship the same day!
4. our system then performs an inventory adjustment and assigns the correct shipping option to your order.
5. Our pickers then pick all the items needed for your order in batches called pick waves.
6. Our packers pack and despatch your order automatically producing a despatch note and delivery label.
7. Our system then triggers a despatch notification to be sent to your email address to let you know your order is on its way! For UK customers this will also give you a link to your tracking numbers as standard. International customers can choose either Tracked or Non-Tracked shipping at checkout.
8. Finally your order is then collected and delivered by our delivery partners to ensure it reaches you fast, safe and sound!